At BritishIPTVStream, we strive to provide high-quality IPTV services to our customers. Due to the nature of digital streaming, we have a strict no-refund policy under normal circumstances. However, exceptions may apply in certain cases.
1. General Refund Policy
-
All sales are final once a subscription is activated.
-
We do not offer refunds for:
-
Change of mind or dissatisfaction with channel selection.
-
Technical issues caused by the user’s device, internet connection, or ISP restrictions.
-
Partial or unused subscription periods.
-
2. Possible Exceptions for Refunds
Refunds may be considered in the following cases:
-
Duplicate charges (accidental double billing).
-
Service failure (prolonged downtime verified by our team).
-
Unauthorized transactions (fraudulent purchases, subject to investigation).
3. How to Request a Refund
If you believe you qualify for a refund under the exceptions above:
-
Contact Support within 7 days of purchase via:
-
Website Contact Form: https://britishiptvstream.com/contact
-
Provide:
-
Your transaction ID or invoice details.
-
A detailed explanation of the issue.
-
-
Our team will review the request and respond within 3-5 business days.
4. Refund Processing
-
Approved refunds will be issued to the original payment method within 7-14 business days.
-
Refunds may take longer depending on your bank or payment provider.
5. Chargebacks & Payment Disputes
-
Unauthorized chargebacks will result in immediate account suspension.
-
If you dispute a charge without contacting us first, your subscription will be terminated without refund.
6. Changes to This Policy
We reserve the right to modify this refund policy at any time. Updates will be posted on this page.
Need Help?
For refund inquiries, contact:
📧 Email: support@britishiptvstream.com
🌐 Website: https://britishiptvstream.com